How do I measure my hay roll?
How do I track my order?
All our orders are sent via Australia Post
Packages are registered with a Tracking Number that we will email to you.
What are your delivery options?
Australia Post or you are welcome to pick up from us in Heathcote, Victoria.
All orders are shipped within 1-3 Days from order date. You will be contacted if we have a delay in the order.
All orders will be received no later than 14 days from shipping date.
We offer Standard and Express Post Shipping, please note that Express Post doesn't mean it will be sent same day as ordering - Handling times still apply.
You have the option for Signature on delivery for extra comfort. Without this AusPost may leave the parcel somewhere safe. We are not responsible for Australia Post.
What are your payment options?
We use and prefer PayPal for all online payments.
We can also accept Bank Transfer, AfterPay, Zip, All Credit / Debit Cards and Cash on Pick Up.
Do you provide International delivery?
Yes! We are Shipping Worldwide.
Please contact us for a quote.
How do I return an item?
Please contact us via email and we will help you on a speedy return for unused items.
How do I become a stockist?
We are always looking for new stockists all over Australia.
Please email and we will send you an information pack.