FAQs
How do I measure my hay roll?
While we do have a large amount of stock, all our nets are made here in Victoria and checked over to ensure we keep our high level of quality.
How do I track my order?
All our orders are sent via Australia Post or TNT Express
Packages are registered with a Tracking Number that we will email to you.
What are your delivery options?
We ship via the fastest service to your area, this can be via Auspost or TNT. If you have a preference please let us know.
You are welcome to pick up from our warehouse in Kilmore, Victoria.
All orders are shipped within 1-2 Days from order date. You will be contacted if we have a delay in the order.
Most orders are shipped same day.
We offer Free Standard Shipping and Express Post Shipping,
For delivery times please check with Australia Post via the following link:
https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/
All orders are shipped from our warehouse in Kilmore.
You have the option for Signature on delivery for extra comfort. Without this AusPost may leave the parcel somewhere safe. We are not responsible for Australia Post.
What are your payment options?
We use and prefer PayPal for all online payments.
We can also accept Bank Transfer, AfterPay, Zip, LayBuy
All Credit / Debit Cards and Cash on Pick Up.
Do you provide International delivery?
Yes! We are Shipping Worldwide.
Please contact us for a quote.
How do I return an item?
Please contact us via email and we will help you on a speedy return for unused items.
How do I become a stockist?
We are always looking for new stockists all over Australia.
Please email and we will send you an information pack.