FAQs

FAQs

How do I measure my hay roll?
 Most standard sizes are 4ft, 5ft or 6ft.
It is very simple to measure, you just need a measuring tape and measure across the top of the roll.
 
Can I put a bigger net on a smaller roll?
​Yes, you can. Any excess netting can be pulled under the roll and hidden from your horse's feet.
 
My horse has shoes, can I use a net?​
We recommend all our nets are kept out of reach from shod feet. A metal feeder can be used over the top of our net.

How long do Aussie Grazers Hay Nets last?​
We all know that some horses have a way of destroying a product if they want too. All our nets come with a 45 day replacement warranty.
Our Original KNOTTED Hay Nets are made from a 60ply material.
Our Deluxe KNOTLESS Hay Nets are made from a thicker 240ply material.
We have a fantastic track record, due to the quality of our products.    
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Can other livestock eat from these nets?​
Yes, Our nets are frequently used with a range of animals.
We recommend they are kept away from horned animals.
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How long does it take for my order to be made and sent?
Our goal is get your order out no later than the follow business day.
At peak periods some orders can take around 2 days to dispatch, but most are sent the same day as the order is placed.

How do I track my order?
All our orders are sent via Australia Post or Direct Freight.
Packages are registered with a Tracking Number that we will email to you.

 What are your delivery options?
We ship via the fastest service to your area, this can be via Auspost or Direct Freight. If you have a preference please let us know.
All orders are shipped within 1-2 Days from order date. You will be contacted if we have a delay in the order.
Most orders are shipped same day.

 What are your payment options?
We use and prefer PayPal for all online payments.
We can also accept All Credit / Debit Cards, AfterPay & ZipPay.

​Do you provide International delivery?
Yes! We are Shipping Worldwide.
Please contact us for a quote.

 How do I return an item?
Please contact us via email and we will help you on a speedy return for unused items.

 How do I become a stockist? 
We are always looking for new stockists all over Australia.
Please email sales@aussiegrazers.com.au and we will send you an information pack.